At Eliteoutfitz, operated by Vistasphere Solutions Private Limited, we are dedicated to making your shopping experience smooth and reliable. In this policy, “we,” “us,” and “our” refer to Eliteoutfitz, while “you,” “your,” and “user” refer to our valued customers.
This Shipping and Delivery Policy explains how we handle the shipment of orders placed on our platform. By placing an order, you accept the terms described here.
We currently ship to all postal codes within India. Unfortunately, international deliveries are not available at this time.
Typically, orders are processed within 1 to 2 business days, excluding weekends and public holidays, starting from order confirmation.
Once your order has been processed, you will receive an email confirmation with the relevant details.
Our regular delivery timeframe ranges from 3 to 8 business days, so you can expect to receive your fashionable picks promptly.
If delivery fails due to incorrect address information, absence of recipient, or refusal to accept the package, the shipment will be returned to our warehouse. Customers may request redelivery thereafter.
If your order arrives damaged, please contact our customer support team within 48 hours, providing photos of the damage.
If a shipment is lost during transit, we will coordinate with the courier to verify the issue and arrange for a replacement or refund.
For any questions related to shipping or delivery, please contact us at: Vistaspheresolutionspvtltd@gmail.com
Thank you for shopping with us! We are committed to ensuring your delivery experience is as pleasant as your shopping experience.