At Eliteoutfitz, operated by Vistasphere Solutions Private Limited, our goal is to provide you with a convenient and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Eliteoutfitz, and “you,” “your,” and “user” mean our valued customers. We understand that plans can change, and you might want to cancel your order. Here’s how our cancellation policy works:
You can cancel your order within 24 hours of placing it or before it has been shipped, whichever happens first.
To request a cancellation, please reach out to our customer support team via email.
If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5 to 7 business days.
Once the order has left our facility, cancellations are no longer possible. However, you may return the item after delivery according to our Return & Refund Policy.
At this time, changes to order items or delivery addresses are not permitted once the order is placed. If you need to make changes, please cancel the existing order (if eligible) and place a new one.
For cancellation requests, please contact our support team at: Vistaspheresolutionspvtltd@gmail.com
We appreciate your understanding and continued support. For any further questions, please don’t hesitate to get in touch.